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Can't retrieve puzzle

 
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RioPaladin



Joined: 11 Sep 2014
Posts: 4
Location: Walnut Creek, CA USA

PostPosted: Sat Sep 13, 2014 4:54 pm    Post subject: Can't retrieve puzzle Reply with quote

I have been getting:

Error: failed to retrieve puzzle. This could be a temporary network
error - please try again later. If the problem persists then please
emaii sudoku@dailysudoku.co.uk with a description of the error.

Whenever I try to retrieve any puzzle since 9/5/14 I get this error. I have emailed but have no answer. I have the same problem on both computers and looking at this forum it seems that other people have the same problem
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dale331



Joined: 14 Sep 2014
Posts: 2

PostPosted: Sun Sep 14, 2014 12:46 pm    Post subject: failure to retrieve Reply with quote

any help with this?
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keith



Joined: 19 Sep 2005
Posts: 3175
Location: near Detroit, Michigan, USA

PostPosted: Sun Sep 14, 2014 1:38 pm    Post subject: Reply with quote

I have told the site owner it is broken. He may eventually fix it.

Keith
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dale331



Joined: 14 Sep 2014
Posts: 2

PostPosted: Sun Sep 14, 2014 2:08 pm    Post subject: Reply with quote

thank you
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mabarritt@yahoo.com



Joined: 16 Sep 2014
Posts: 1

PostPosted: Tue Sep 16, 2014 2:50 pm    Post subject: Same Problem Reply with quote

Same here; used multiple browsers; reset defaults; current on Java and adobe; turned off firewall and related components IE antivirus; spam etc.

Prior to this everything has worked for at least five years.
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puzzled???



Joined: 21 Sep 2014
Posts: 4

PostPosted: Sun Sep 21, 2014 5:53 pm    Post subject: error message Reply with quote

I'm getting the same error message and have also done everything I can from my computer end to fix it and have emailed. I did discover that I can still play online but I have to record (or print) all the puzzle information and then input it into the empty puzzle that you get after you select Play Online. It's really annoying and time consuming... When you do that, not all the features work, but enough work to make finishing the puzzle online possible.

Sure hope they fix this soon!
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JustForNow



Joined: 22 Sep 2014
Posts: 1

PostPosted: Mon Sep 22, 2014 1:34 pm    Post subject: Javascript error Reply with quote

The failure to retrieve the puzzle is caused by an error on line 17 of a JavaScript file retrieved from http://pagead2.googlesyndication.com/pagead/js/graphics.js

The code appears to be loaded by the call to http://pagead2.googlesyndication.com/pagead/show_ads.js close to the end of the dailysudoku play.shtml page.

This seems to be a google code problem, there are complaints over this on google forums as well.
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puzzled???



Joined: 21 Sep 2014
Posts: 4

PostPosted: Mon Sep 22, 2014 5:52 pm    Post subject: answer re javascript Reply with quote

I'm only a computer user and not familiar with 'fixing' code errors. Is this something that needs to be fixed at the dailysudoku.com page, or by a java update or ???

Thanks for your help!
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RioPaladin



Joined: 11 Sep 2014
Posts: 4
Location: Walnut Creek, CA USA

PostPosted: Tue Sep 23, 2014 3:19 am    Post subject: Can't retrieve puzzle Reply with quote

What Google code? I tried it from IE with pop ups unblocked and no ad on that are not disabled.
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puzzled???



Joined: 21 Sep 2014
Posts: 4

PostPosted: Tue Sep 23, 2014 1:40 pm    Post subject: answer re javascript Reply with quote

I'm also using IE and also tried Firefox. I use Google for searching only.

Still puzzled...
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puzzled???



Joined: 21 Sep 2014
Posts: 4

PostPosted: Fri Sep 26, 2014 7:34 pm    Post subject: Thanks! Reply with quote

Many thanks for fixing the puzzles!
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RioPaladin



Joined: 11 Sep 2014
Posts: 4
Location: Walnut Creek, CA USA

PostPosted: Fri Sep 26, 2014 10:44 pm    Post subject: Can't retrieve puzzle Reply with quote

Mine started working today as well. Thanks for fixing it. Now I can go back the the archive and get the ones I missed.
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